Admissions & Refund Policy
Admissions, Refunds, and Certificate Issuance Policy
Effective Date: 3rd December, 2024.
Admissions Policy
- Course Eligibility and Understanding: Students are responsible for reviewing the course outline available on our website before submitting their application. By applying, students confirm that they have read and understood the course content and level. If students enroll in a course that is not suitable for their current knowledge or understanding, we will not entertain any claims regarding misunderstandings of the course content (e.g., “I thought this course was advanced” or “I didn’t know this course was for beginners”).
- No Verification of Information: We will not verify any personal or academic information provided by the applicant. The application process serves to confirm the student’s interest and secure a spot in the program.
- Admission Confirmation: The student’s admission will be confirmed only upon completion of the payment process. No admission will be granted until full payment is made.
Refund Policy
- Right to Cancel and Refund Policy: Students are entitled to cancel their enrollment and receive a full refund within 14 days from the payment date, provided that no course materials have been accessed. Once a student attends a class or the course content is accessed (via any form), the 14-day cooling-off period is waived, and no further refunds will be issued.
- Refund Process: If a refund is requested before the course commencement, a non-refundable administrative fee of 10% will be deducted from the total course fee to cover processing and cancellation costs. This fee is not a penalty, but a reflection of the operational costs associated with the enrollment process.
- Chargeback Protection and Legal Consequences: Card payments are processed through secure payment gateways. However, students should be aware that chargebacks (disputes) on card payments can result in penalties, including, but not limited to, the loss of access to course materials and future enrollment. If a chargeback is initiated after the student has accessed the course materials (via online portal or attending the first class), the institution reserves the right to take legal action for the recovery of the full course fee, plus any legal costs, administrative fees, and recovery charges. The student will also lose access to all course materials immediately.
- Re-enrollment Policy: If a student misses three classes without a valid reason, they will be marked as “Struck Off” and removed from the current batch. To re-enroll in the course after being struck off, the student must pay 100% of the total course fee. Re-enrollment is only permitted if space is available in a future batch.
Certification Policy
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Eligibility for Certificate
To qualify for a course certificate, students must fulfill the following requirements:
- Attendance Requirement: Maintain a minimum of 90% attendance throughout the course duration.
- Absences due to medical or emergency reasons must be documented and submitted for review by the institution.
- If the attendance requirement is not met, the student will not be eligible for certification, irrespective of their performance in other aspects of the course.
- Project Submission: Successfully complete and submit the final project assigned by the instructor.
- The project must demonstrate mastery of the course material and practical application of learned skills.
- Projects are evaluated based on their quality, originality, and relevance to course objectives. Submissions must adhere to deadlines set by the instructor.
- Evaluation Requirement: Pass the course evaluation, which may include quizzes, exams, or assessments designed to measure understanding and application of course content.
- Failure to meet any of the stated eligibility requirements.
- Violation of the institution’s terms, policies, or code of conduct.
- Certificates will be provided in electronic format (PDF) by default.
- Students may request a physical certificate, which will be subject to a nominal fee to cover processing and delivery costs.
- Certificates will be issued within a reasonable timeframe after successful review.
- Attendance Requirement: Maintain a minimum of 90% attendance throughout the course duration.
Force Majeure
The institution will not be liable for any failure or delay in providing services due to circumstances beyond its control, including but not limited to natural disasters, pandemics, changes in law, or technological failures.
Dispute Resolution
In case of any disputes or disagreements arising from this policy or the services provided, both parties agree to resolve the matter through mediation or arbitration before pursuing legal action.
By submitting the enrollment application or purchasing the course directly from the website, students confirm that they have read, understood, and agreed to all terms outlined in this Admissions and Refund Policy.
Contact Us
For further information or queries regarding this Admissions and Refund Policy, please contact us via:
Email: [email protected]
Postal Address: 642 Cathcart Road, Glasgow, Scotland, G42 8AA, UK.
Email: [email protected]
Postal Address: 642 Cathcart Road, Glasgow, Scotland, G42 8AA, UK.
Terms of Use
We kindly invite you to review our Admissions and Refund Policy, GDPR Policy, Cookie Policy, Privacy Policy and Terms & Conditions. These documents have been carefully designed to ensure transparency, safeguard your personal data, and provide clear guidelines for your engagement with our institution. We encourage you to reach out to us if you have any questions or need further clarification. Your understanding and trust are important to us.
